Clik here to view.
Take Your Community UX to the Next Level
Make Your Salesforce Community Usable and Useful A quality user experience is best achieved when the design is based on user-research that documents user pain points and goals, and maps out user...
View ArticleCustomer Experience Transformation in Telecom – #DF16
Yesterday, I attended an insightful session lead by Andrew Baer, SVP Comms and Media Industry of Salesforce, which covered the business opportunities and the real-world successes of a customer...
View ArticleTransforming Healthcare with Connected Health (Video)
At Perficient, we believe Connected Health can transform healthcare delivery, and we have fused together powerful technology consulting, healthcare industry expertise, and insightful agency strategy...
View ArticleClik here to view.
How to Design a Lightning Component for Communities
A Functional Perspective on Community Design Architecting reusable lightning components for a Lightning Community is very different from architecting a Visualforce page. A key value proposition of...
View Article3 Ways to Monitor the End-User Experience
User experience is a critical part of the technology experience in 2017. As business moves from static experiences of previous decades and commerce becomes a critical piece of the shopping journey,...
View ArticleLife Sciences Is Not Immune To The Age Of The Customer
This is the second post in a series about applying customer experience (CX) principles to life sciences. In the first post, I discussed a critical underpinning concept for the blog series related to...
View ArticleClik here to view.
Customer Experience (CX) Dimension #5: Operations
The fifth of the seven customer experience (CX) dimensions discussed in Perficient Digital’s CX guide is Operations. You can see in the diagram below that the first and most critical dimension,...
View ArticleClik here to view.
Speak with the UX/UI Designer of OpenTable’s Community at #CNX18
Join Perficient and other Trailblazers for three days of learning from those who are driving innovation in digital marketing, commerce, and service across all industries. Make sure to check out the...
View ArticleClik here to view.
How We Deliver Salesforce Communities Without Giving Up Vacation
Delivering on a project like this is one that makes the whole team feel good. But how do you do this while still maintaining your sanity, let alone a life outside of work? Obstacle: Faced with a...
View ArticleClik here to view.
5 Ways to Identify User Trends with Surveys
Why Guess at User Trends? With advancements in technology paired with our everyday consumer experiences, today’s user trends are in constant flux. When the technology that’s supposed to help us...
View Article
